The answer for the usual boredom you feel at home is some good food at the local diner. Even though you have everything you need to cook a good meal, sometimes you just need the atmosphere of a place buzzing with familiar faces. Or at least, to feel that you are one with the town.
You have to rely on the backbone of the business which is most of the time, your staff. Their food service training is vital to the performance they will soon be expected to deliver. Your customers will not expect anything less than good service. If they end up being disappointed, then you will be at the end of the line.
Even their smallest mishaps can affect the way customers come in and out. And there might not be a lot coming in if the front liners cannot deliver according to customer demand. It will not be easy for you to bring back the regulars if they have been disappointed. Therefore, it is so important to establish a team that can help you be a winner in this kind of business venture.
Their satisfaction is basically what makes you stay on top, or at least, as competent as the rest. Winning them over takes more than experience. You have to bank on the skills, drive, motivation and capability of your employees too. Winners are not born, they are made. That may sound cliche, but nevertheless still true.
You would want those who are dedicated and serious. The ones who will prove to be the strength of the restaurant. You see, you can have the best meals in town, but if the one who serve it, does not exactly give you a good experience, then it would not make much difference.
Before that, make sure you also know what you want them to familiarize first, among other things. Make sure to include the most vital things like schedules, rules and regulations, and of course, what you sell. Anyone who cannot tell one menu from the next will be a disgrace to the business.
You cannot expect to build champions of a team if your folks does not the heart and talent for it. They can be experts, skills can be taught, but attitude is mostly inherent. A bad apple in the group is going to take away all that you have worked for, or at least, most of it.
Following a specific list will help you avoid skipping an important step. Even if you have an unwavering amount of experience, you must understand that the trainees could be nothing like that yet. As long as they are committed and willing to learn in the process, you can bank on them.
They have to gain some people skills too, because they will be interacting with them all day or all night long. That is what the nature of the job is. Get an organized list on what they need to have knowledge on, before they hit the floor. Not having enough of that, will make customers frustrated because they will not be able to answer questions.
You have to rely on the backbone of the business which is most of the time, your staff. Their food service training is vital to the performance they will soon be expected to deliver. Your customers will not expect anything less than good service. If they end up being disappointed, then you will be at the end of the line.
Even their smallest mishaps can affect the way customers come in and out. And there might not be a lot coming in if the front liners cannot deliver according to customer demand. It will not be easy for you to bring back the regulars if they have been disappointed. Therefore, it is so important to establish a team that can help you be a winner in this kind of business venture.
Their satisfaction is basically what makes you stay on top, or at least, as competent as the rest. Winning them over takes more than experience. You have to bank on the skills, drive, motivation and capability of your employees too. Winners are not born, they are made. That may sound cliche, but nevertheless still true.
You would want those who are dedicated and serious. The ones who will prove to be the strength of the restaurant. You see, you can have the best meals in town, but if the one who serve it, does not exactly give you a good experience, then it would not make much difference.
Before that, make sure you also know what you want them to familiarize first, among other things. Make sure to include the most vital things like schedules, rules and regulations, and of course, what you sell. Anyone who cannot tell one menu from the next will be a disgrace to the business.
You cannot expect to build champions of a team if your folks does not the heart and talent for it. They can be experts, skills can be taught, but attitude is mostly inherent. A bad apple in the group is going to take away all that you have worked for, or at least, most of it.
Following a specific list will help you avoid skipping an important step. Even if you have an unwavering amount of experience, you must understand that the trainees could be nothing like that yet. As long as they are committed and willing to learn in the process, you can bank on them.
They have to gain some people skills too, because they will be interacting with them all day or all night long. That is what the nature of the job is. Get an organized list on what they need to have knowledge on, before they hit the floor. Not having enough of that, will make customers frustrated because they will not be able to answer questions.
About the Author:
Our food service training is developed for anyone who is interested in working in the catering industry. To know more about our programs, visit this site at http://www.authorizedfoodsafetytraining.com.
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